xavierda100: Online Notifications Working? - 5/2/23 - Technical Support

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Technical Support: Online Notifications Working?

Created by: cjp

5/19/23 @ 7:36am (EDT) | UTC - 4:00
Posts: 17

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I sent a email to VS customer service and here is there response, hopefully it works now.

"Thank you for following up with us. I removed you from our mailing list, then added you back. This should resolve the issue where you are not getting email notificationfrom us. I would also check your spam and junk folders in case our mail is getting sent to those folders.

Should you still have any questions, please feel free to call our 24/7 Customer Service Department. A representative is always available to assist you."

Still not working!!!!

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Created by: love2eatpussy6950

5/21/23 @ 1:52am (EDT) | UTC - 4:00
Location: chicago
Posts: 803

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not working for me either! wtf?

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Created by: incog_nito

5/21/23 @ 2:28pm (EDT) | UTC - 4:00
Posts: 50

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not working for me either! wtf?

All good here on my end, I’m getting bout 8-10 notifications per hour the past 3-4 days!!

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Created by: xavierda100

5/22/23 @ 4:20am (EDT) | UTC - 4:00
Posts: 71

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All good here on my end, I’m getting bout 8-10 notifications per hour the past 3-4 days!!

Do you mean the bell icon on the site? I'm getting email notifications once more, but the on site ones are still missing. "No Notifications".

🤷‍♂️

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Created by: iamangus

5/22/23 @ 9:01am (EDT) | UTC - 4:00
Posts: 4,442

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Same for me

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Created by: purple_paradise

5/22/23 @ 2:27pm (EDT) | UTC - 4:00
Location: USA
Posts: 40

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I have been going back and forth with support for over a month. None of my notifications are working yet. Not online. Not email.

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Created by: mario_mathman

5/24/23 @ 7:29pm (EDT) | UTC - 4:00
Location: United Kingdom
Posts: 295

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My email notifications are still not working properly. Are other users still experiencing the same issues or have they been fixed?
Customer services are definitely not providing a good service on this matter. They are very poor at communication and keeping me updated on the progress of the investigating into the technical glitches with my email notification.

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Created by: incog_nito

5/24/23 @ 8:34pm (EDT) | UTC - 4:00
Posts: 50

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Created by: iamangus

5/24/23 @ 10:58pm (EDT) | UTC - 4:00
Posts: 4,442

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I've been gettin' my email notifications all week now.. Still not gettin' on site, 🔔 notifications

Same for me.

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Created by: xavierda100

5/25/23 @ 8:40am (EDT) | UTC - 4:00
Posts: 71

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Same for me.

Sigh, yes same here - email notifications working well (At least that is something!), yet online notifications are still missing.

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Created by: purple_paradise

5/30/23 @ 6:09am (EDT) | UTC - 4:00
Location: USA
Posts: 40

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Created by: mario_mathman

5/30/23 @ 7:09am (EDT) | UTC - 4:00
Location: United Kingdom
Posts: 295

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For all the users that are now receiving emails again, did you contact customer support beforehand or did the problem get fixed automatically?

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Created by: iamangus

5/30/23 @ 2:51pm (EDT) | UTC - 4:00
Posts: 4,442

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I never did contact support. Email notifications just started coming again.

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Created by: zyxwv098

5/30/23 @ 7:21pm (EDT) | UTC - 4:00
Posts: 883

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It's now a week later.. still none of my notifications are working yet. Not online. Not email.

Been waiting for a response from support for 10 days now. I don't even know if they have support any more...

I am continuing to explore and examine some other sites. I cannot keep funding a site that treats its customers, and models, in this way.

I am guessing that you already have, but...maybe check your email settings for the site? When F4F did whatever they did to restore email notifications, perhaps some of your settings were changed.

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Created by: sirlickslot69

5/30/23 @ 7:27pm (EDT) | UTC - 4:00
Location: Southeastern USA
Posts: 650

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I am guessing that you already have, but...maybe check your email settings for the site? When F4F did whatever they did to restore email notifications, perhaps some of your settings were changed.

All my email notifications have been good for almost 2 weeks now, when I first had issues, I went in and turn them off for a few days, then turned them back on and rest all my settings. When they corrected the glitch, mine started comin' as before.. I have 2 accounts, and both account stopped and restarted simultaneously.. Still no answer for onsite 🔔 notifications..

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Created by: loveyou4ever

6/9/23 @ 10:33pm (EDT) | UTC - 4:00

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Mine appear to have quit today. My fav model is online and no e-mail notification.

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Created by: sirlickslot69

6/10/23 @ 4:37am (EDT) | UTC - 4:00
Location: Southeastern USA
Posts: 650

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Mine appear to have quit today. My fav model is online and no e-mail notification.

I think I may be gittin' yours and mine I got up this mornin' with 158 notifications from 4;00pm to 4:00 am

:orglaugh

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Created by: loveyou4ever

6/10/23 @ 12:46pm (EDT) | UTC - 4:00

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I think I may be gittin' yours and mine I got up this mornin' with 158 notifications from 4;00pm to 4:00 am

:orglaugh

I got the notification 2 hours and 25 minutes after she came online, according to the time in the e-mail and the timestamp of the e-mail.

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Created by: xavierda100

6/18/23 @ 9:11am (EDT) | UTC - 4:00
Posts: 71

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Hi there,

Well, for what it is worth, the online notifications (bell icon) STILL isn't working for mne at all, either on PC, or on mobile device. I too look forward to when they're back! Emails are working for me at least and from what I can tell, are still delivered in a timely fashion.

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Created by: purple_paradise

6/23/23 @ 6:25am (EDT) | UTC - 4:00
Location: USA
Posts: 40

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... Well, for what it is worth, the online notifications (bell icon) STILL isn't working for mne at all ...
It is still not working for me, either. There is another Forum post called "Bell Notifications."
That's is the one of these two I am going to continue to follow.

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