The title of this topic is only partly sarcasm.
TL; DR: Why are you letting everything on the F4F system fail, and not fix it, and then try to say the technical issues are on the client side?
Over the past 6 weeks or so, I have noticed the quality of this site deteriorate. There started to be connections issues. Then credit purchasing had random failures... Followed right behind by removing the two best quality players as options, and then stopping notifications. My favorite model was Model of the Week back in February. It STILL doesn’t show up in her awards. That should have been activated the first day the choice was made… That is one of the top honor badges. I know these are problems that F4F has had it’s nothing to do with my account.
I know it's not me. I have jumped through the overused support hoops of clearing cache, re-logging, etc. I have 5 different web browsers. I know how to use each one fluently. I know that if there is a cache issue, you can usually prove it just by trying that site with a Private/Incognito mode window...
I have brought my issues to Live support, I run circles around most of them because they only know their Level 1 support scripts. (I did say "most" ... I have encountered at least two support agents with actual aptitude. Special thanks to them.)
Once their scripts of stuff for me to do doesn’t solve THEIR issues… then they send me to support email hell, when I never get a response back. Speaking of email… I still want to know how clearing my browser cache and logging out and back into the website will help your email relay to my email server? What new technology you are hiding?
I only created my account back in January. I have had to learn along the way, but I have pretty much figured this place out. Several of the VIPs here know me, and will will have friendly banter in chat rooms. There is a great group of people that fill the "upper echelon" of the tipper pile. I was really starting to enjoy it here in February.
However, lately I have started to consider patronizing some other site because this one seems to get worse every day. Which brings me back to my Subject... since it appears “everything” is failing, and nothing is being fixed, I can only venture to say they don't want users here.
And I would really like to know why that is!
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